[Spce-user] Notification sounds (sound_set) by calls from PSTN/Peering not working

[Andreas Granig]

Hi,

Maybe the peering server is ignoring the early media played by the system?

We've already thought about adding a config option to actually connect
the call and play the announcement within the connected call instead of
inside early media. Never followed through as it might have a regulatory
impact, since in that case costs are imposed on the calling party in
that case. It's on our radar, no specific release on when to do it though.

Andreas

On 02/18/2016 12:06 PM, Matthias Hohl wrote:
> Hello,
> 
>  
> 
> i post several days ago a problem, that there is no voice message
> playing, if there are concurrent calls exceeded, so the caller just hear
> the ringing tone and nothing else.
> 
> Today I did some more tests and found out the problem, but no solution
> for it.
> 
>  
> 
> The problem just happen, if the call comes from PSTN/Peering.
> 
> If the caller is another subscriber on the server, the notification
> sounds works perfectly.
> 
>  
> 
> So if somebody from PSTN is calling a local subscriber, and this local
> subscriber is not online or busy or call limit exceeded or whatever, the
> call goes to the application server but the caller just hear the normal
> ringing tone and no notification voice until the caller hang up by himself.
> 
> So the caller from PSTN/Peering doesn’t recognize that the callee will
> never answer and get no information about that the callee is not
> available, or busy, or whatever.
> 
> BUT if the callee get called from another local subscriber, the
> notification about unavailable or busy or whatever, will be played
> correctly.
> 
> So the problem just happen, if the call comes from a Peering (PSTN).
> 
>  
> 
> So normally the sound “callee_offline.wav” or “callee_busy.wav” etc
> should be played as well if the call comes from PSTN/peering.
> 
> I set the soundset correctly and also activate the loop function, but
> like I wrote, it just works with local calls but not with PSTN/peering
> calls.
> 
>  
> 
> Maybe I have somewhere a setting false or whatever, don’t know.
> 
> I also checked the config.yml but can’t find any hint for solving this
> problem.
> 
>  
> 
> Would be nice, if you could help me out with this problem.
> 
>  
> 
> THANKS!
> 
>  
> 
>  
> 
> 
> 
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