[Spce-user] Subscriber VM
William Fulton
wfulton at thirdhatch.com
Fri Jan 22 11:22:33 EST 2016
What kind of router are you using? I have seen cases where the router
is passing the right ports but may not be using consistent NAT and will
cause this loss of audio through the firewall issue.
The first place to look would be to see if the router support consistent
NAT. Also, be sure it isn't performing any kind of VOIP proxying.
Often this is called SIP-ALG.
Good luck!
Bill
From: Spce-user [mailto:spce-user-bounces at lists.sipwise.com] On Behalf
Of Kurt McClean Sr.
Sent: Friday, January 22, 2016 7:00 AM
To: Spce-user at lists.sipwise.com
Subject: Re: [Spce-user] Subscriber VM
Still have not found a resolution for this issue ...
No Audio - I get Audio Only when the Softphone is on the same LAN as
SPCE.
When I take the Soft phone off LAN to a public network, I connect (
register) okay, When I dial 2000 ( VM) I get no audio
also calling another subscriber, still no Audio.
I have my Router ports forwarded to the SPCE , (TCP)5060, 443, 1080,
2443 (UDP5060, 10000-20000
________________________________
To: spce-user at lists.sipwise.com
From: dgrotti at sipwise.com
Date: Wed, 20 Jan 2016 10:26:32 +0100
Subject: Re: [Spce-user] Subscriber VM
Hi,
make sure your client is using a PCMA codec, otherwise Asterisk cannot
prompt any sounds.
On 2016-01-19 23:57, Kurt McClean Sr. wrote:
Hi All,
I have a new install of SPCE Mr4.1.1 , I have began the initial
setup of Contacts, Domain, Subscriber, Sound sets and rewites.
I assigned the sound set to the reseller and Domain.
I register with my soft phone, dial 2000 and get dead air. no
sound or anything.
what am I doing wrong?
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Email: dgrotti at sipwise.com
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