[Spce-user] Problem with rating

[Alessandro Bolletta]

Hi,

 

I have a spce community edition mr3.8x (now I upgraded it at 3.8.12), it runs in production for 2 years.

Now I have this problem. The rating engine is stuck at this error:

 

rate-o-mat: Error rating CDR batch: No contract balance for CDR 621075 found

 

I couldn’t figure out why, it is the first time that I see this message.

 

I just read in this mailing list that it is a contract balance related problem, and I also read that somebody advice to change the value of this field, but I don’t know how to do this.

 

--

Alessandro Bolletta

Mediaspot Srl

 

 


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