[Spce-user] No audio for voicemail

Daniel Grotti dgrotti at sipwise.com
Fri Mar 9 03:09:31 EST 2018


Hi Clint,
the issue with Voicemail has been fixed starting from mr5.5.4+

cheers,

-- 
Daniel Grotti
Head of Customer Support
Sipwise GmbH, Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Office: +43(0)130120332
Email: dgrotti at sipwise.com
Website: https://www.sipwise.com

On 02/26/2018 05:39 PM, Clint Wiley wrote:
> Restarting fixes it but just for a few minutes. I just discovered that. What happens is that we hear the sound sets but do not hear the recorded messages. After a few minutes, we can’t hear anything at all when we try it.
>
> Thanks,
> _________________________
> Clint Wiley
> Hagerstown Fiber Internet
>
>> On Feb 26, 2018, at 11:38 AM, Daniel Grotti <dgrotti at sipwise.com> wrote:
>>
>> Hi,
>> This seems to be an know issue (TT#33031) we discovered quite recently, and still under investigatio/fixing.
>> Restarting asterisk should fix (temporarely) the issue.
>>
>> Can you try?
>>
>> Daniel
>>
>>
>>
>> On 02/26/2018 03:18 PM, Clint Wiley wrote:
>>>> On Feb 26, 2018, at 3:14 AM, Skyler <skchopperguy at gmail.com> wrote:
>>>>
>>>> Have you enabled g.729?
>>>>
>>> It works on other calls. The only issue is with VM. Here is my config.yml snip
>>>
>>> sbc:
>>>      calltimer_enable: yes
>>>      calltimer_max: '21600'
>>>      outbound_timeout: '6000'
>>>      sdp_filter:
>>>        codecs: PCMA,PCMU,telephone-event
>>>        enable: no
>>>        mode: whitelist
>>>      session_timer:
>>>        enable: yes
>>>        max_timer: '7200'
>>>        min_timer: '90'
>>>        session_expires: '300'
>>>    session_processor_threads: 10
>>> _______________________________________________
>>> Spce-user mailing list
>>> Spce-user at lists.sipwise.com
>>> https://lists.sipwise.com/listinfo/spce-user
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