[Spce-user] ngcp-support-noaccess causing problems

Michael Prokop mprokop at sipwise.com
Mon Oct 16 13:47:25 EDT 2023


Hi,

* Jiri Ptacnik [Mon Oct 16, 2023 at 07:39:24PM +0200]:

> If you have ngcp-support-noaccess installed, you have problem with
> upgrades, at least from version 8.5 years ago when I noticed this
> first time...
> 
> Last time, i made upgrade from 9.5.6 to 9.5.8.
> 
> When noaccess is installed, upgrade crashed. After uninstall, it
> worked... probably problems with Sipwise user stuff missing.

So you installed ngcp-support-access instead?

> So 9.5.8 up and running. I tried disable support access after update
> again exactly as written in Handbook, but there is problem with this -
> posix user Sipwise missing and other stuff like this in Status...
> 
> Also it seems statement in Handbook is not working fully properly in 9.5.8:
> 
> ngcp-support-access --disable && apt-get install ngcpsupport-noaccess
> 
> or
> 
> apt-get install ngcp-support-access && ngcp-supportaccess --enable

To clarify, what's the best option to reproduce your specific
situation? I'd appreciate STR (steps to reproduce) so we can look
further into this.

regards
-mika-



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