[Spce-user] ***SPAM*** AW: Spce-user Digest, Vol 57, Issue 2

[Alexander Schwarz]

Hello Marco,

to make this clear:
announcement is played when call is from pstn.
It is not working from a subscriber to pstn.

Scope is to play announcement to our customer if fee is charged ( e.g. 0900 ).

Environment: 
mr 12.2.1
Dedicated Test System

Soundset is setup in this way:
Early media: announce_before_call_setup = Default callee_busy.wav to prevent failure based on wrong codec ( as mentioned dedicated test system, only to see if it is working ).
Soundset is assigned to Reseller, customer is clear
domain - Preferences - Applications - play_announce_before_call_setup is checked

We did tried nearly every option, set to customer, set to subscriber, nothing worked.
First step is to get a announcement played, second step to inform about fees.

https://www.sipwise.com/doc/mr12.2.1/sppro/pro/mr12.2.1/advancedconfiguration/advancedconfiguration.html#announcement_before_call_setup

Could you please tell what should be log in /ngcp-data/logs/kamilio-proxy.log?

Thanks for your help 

Alex

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Gesendet: Dienstag, 12. März 2024 17:00
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Betreff: Spce-user Digest, Vol 57, Issue 2

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Today's Topics:

   1. ***SPAM*** Re: [EXTERNAL] Announcement Before Call Setup not
      working as expected (Marco Capetta)


----------------------------------------------------------------------

Message: 1
Date: Tue, 12 Mar 2024 12:16:02 +0100
From: Marco Capetta <mcapetta at sipwise.com>
To: "spce-user at lists.sipwise.com" <spce-user at lists.sipwise.com>
Subject: [Spce-user] ***SPAM*** Re: [EXTERNAL] Announcement Before
	Call Setup not working as expected
Message-ID:
	<CAEZOBv6P4Memxq4DxQFSbMSW8ei4Lnc2ix28fKjJZMriQFXr=w at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi Alexander,

There is no specific setup to make the announcement working only if the caller is coming from PSTN.
What is necessary is to have have the preference flagged, the soundset associated to the callee and the announcement properly loaded into the soundset.

A possible reason could be a wrong codec negotiation when the announcement is played. To investigate it you can use sngrep tool.
You can also compare the kamailio proxy logs of the call when the announcement is played and when it is not.

Please always report the version of you system because it will simplify the investigation.

Regards
Marco

On Mon, Mar 11, 2024 at 11:20?AM Alexander Schwarz <schwarz at flow7.de> wrote:

> Hello,
>
>
>
> we want to setup ?Announcement Before Call Setup?  to inform the 
> caller about a different cost of the call before it will be actually 
> charged ( see Sipwise NGCP Operations Manual: PRO/CARRIER 
> <https://www.sipwise.com/doc/mr9.5.8/handbook-pro.pdf> 7.29 ).
>
>
>
> Unfortually our setup is not working as expected and we didn?t find 
> any option to achieve this.
>
> Caller from external hears the announcement, caller through subscriber 
> there is no announcement.
>
>
>
> Is somebody there who has already used this function?
>
> I searched the email list archive without success, also the option 
> Sipwise regarding Subscriber, Domain, Contact, Billing?.
>
>
>
> Best regards,
>
>
>
> Alex
>
> schwarz at flow7.de
> --
> Spce-user mailing list
> Spce-user at lists.sipwise.com
> http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
>


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