[Spce-user] ***SPAM*** Re: [EXTERNAL] ***SPAM*** AW: Spce-user Digest, Vol 57, Issue 2

Marco Capetta mcapetta at sipwise.com
Wed Mar 13 04:02:56 EDT 2024


Hi Alexander,

Thank you for the clarification.

This preference has to be set on the callee, peer in this case, but it is
currently not available/implemented for the peer.
If you are interested in this feature, feel free to contact our sales at
sales at sipwise.com
We will help you in the development.

Thank you

Regards
Marco






On Tue, Mar 12, 2024 at 6:35 PM Alexander Schwarz <schwarz at flow7.de> wrote:

> Hello Marco,
>
> to make this clear:
> announcement is played when call is from pstn.
> It is not working from a subscriber to pstn.
>
> Scope is to play announcement to our customer if fee is charged ( e.g.
> 0900 ).
>
> Environment:
> mr 12.2.1
> Dedicated Test System
>
> Soundset is setup in this way:
> Early media: announce_before_call_setup = Default callee_busy.wav to
> prevent failure based on wrong codec ( as mentioned dedicated test system,
> only to see if it is working ).
> Soundset is assigned to Reseller, customer is clear
> domain - Preferences - Applications - play_announce_before_call_setup is
> checked
>
> We did tried nearly every option, set to customer, set to subscriber,
> nothing worked.
> First step is to get a announcement played, second step to inform about
> fees.
>
>
> https://www.sipwise.com/doc/mr12.2.1/sppro/pro/mr12.2.1/advancedconfiguration/advancedconfiguration.html#announcement_before_call_setup
>
> Could you please tell what should be log in
> /ngcp-data/logs/kamilio-proxy.log?
>
> Thanks for your help
>
> Alex
>
> -----Ursprüngliche Nachricht-----
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> spce-user-request at lists.sipwise.com>
> Gesendet: Dienstag, 12. März 2024 17:00
> An: spce-user at lists.sipwise.com
> Betreff: Spce-user Digest, Vol 57, Issue 2
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>    1. ***SPAM*** Re: [EXTERNAL] Announcement Before Call Setup not
>       working as expected (Marco Capetta)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 12 Mar 2024 12:16:02 +0100
> From: Marco Capetta <mcapetta at sipwise.com>
> To: "spce-user at lists.sipwise.com" <spce-user at lists.sipwise.com>
> Subject: [Spce-user] ***SPAM*** Re: [EXTERNAL] Announcement Before
>         Call Setup not working as expected
> Message-ID:
>         <CAEZOBv6P4Memxq4DxQFSbMSW8ei4Lnc2ix28fKjJZMriQFXr=
> w at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi Alexander,
>
> There is no specific setup to make the announcement working only if the
> caller is coming from PSTN.
> What is necessary is to have have the preference flagged, the soundset
> associated to the callee and the announcement properly loaded into the
> soundset.
>
> A possible reason could be a wrong codec negotiation when the announcement
> is played. To investigate it you can use sngrep tool.
> You can also compare the kamailio proxy logs of the call when the
> announcement is played and when it is not.
>
> Please always report the version of you system because it will simplify
> the investigation.
>
> Regards
> Marco
>
> On Mon, Mar 11, 2024 at 11:20?AM Alexander Schwarz <schwarz at flow7.de>
> wrote:
>
> > Hello,
> >
> >
> >
> > we want to setup ?Announcement Before Call Setup?  to inform the
> > caller about a different cost of the call before it will be actually
> > charged ( see Sipwise NGCP Operations Manual: PRO/CARRIER
> > <https://www.sipwise.com/doc/mr9.5.8/handbook-pro.pdf> 7.29 ).
> >
> >
> >
> > Unfortually our setup is not working as expected and we didn?t find
> > any option to achieve this.
> >
> > Caller from external hears the announcement, caller through subscriber
> > there is no announcement.
> >
> >
> >
> > Is somebody there who has already used this function?
> >
> > I searched the email list archive without success, also the option
> > Sipwise regarding Subscriber, Domain, Contact, Billing?.
> >
> >
> >
> > Best regards,
> >
> >
> >
> > Alex
> >
> > schwarz at flow7.de
> > --
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> > Spce-user at lists.sipwise.com
> > http://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com
> >
>
>
> --
>
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-- 

Sipwise GmbH | an Alcatel-Lucent Company
Leonard-Bernstein-Straße 10 | 1220 Wien
Email: invoice at sipwise.com <gfuchs at sipwise.com>
Website: https://www.sipwise.com

Particulars according Austrian Companies Code paragraph 14
Geschäftsführer: DI Dr. Gernot Fuchs      Sitz: Wien             FG:
Landesgericht Wien              FN: 305595f
Die übermittelten Informationen sind ausschließlich dem Empfänger
vorbehalten und können vertrauliches oder privilegiertes Material
enthalten. Ein Gebrauch, Weiterleitung oder Verbreitung in jeglicher Form
seitens Dritter ist nicht gestattet. Sollten Sie diese Nachricht irrtümlich
erhalten haben, bitten wir Sie, sich mit dem Absender in Verbindung zu
setzen und die Nachricht einschließlich der Anlagen zu löschen. Jegliche
nicht autorisierte Nutzung dieser E-Mail ist illegal.
Hinweis zum Datenschutz: Sipwise GmbH ist der Schutz Ihrer Daten wichtig.
Auch durch die Kommunikation per E-Mail werden personenbezogene Daten
ausgetauscht. Erfahren Sie mehr unter: www.sipwise.com

Managing Director: DI Dr. Gernot Fuchs     HQ: Vienna       FG: Vienna
Regional Court        FN: 305595f
Confidentially notice. This e-mail transmission may contain legally
privileged and/or confidential information. Please do not read it if you
are not the intended recipient(s). Any use, reproduction or disclosure by
any other person is prohibited. If you have received this e-mail in error,
please notify the sender and destroy the original transmission and its
attachments without reading or saving it in any manner. Any unauthorized
use of this e-mail is illegal.
Note on data protection: Sipwise GmbH attaches great importance to the
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communication by e-mail. Learn more at: www.sipwise.com
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